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Darlington Building Society: Savings reviews

4.91
Based on 10,880 reviews, last reviewed 20th Jun 2025
16% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer experience with advisor able to an... Positive customer experience with advisor able to answer queries about new reduced interest rates and how to use online banking to access higher inter... Read more Reviewed on: 20th June 2025
Kay's avatar
Kay

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (10880)

Guisborough branch review

5
Staff are friendly, knowledgeable. Pink train (girls) Reviewed on: 12th November 2019

Tubwell Row branch review

5
Very helpful and knowledgable staff member. Very friendly. Reviewed on: 11th November 2019

Northallerton branch review

5
Good savings products. Very competitive interest rates. Hate online banking so please keep your branches open Reviewed on: 11th November 2019

Yarm branch review

4
Local, friendly, various accounts. Face to face, rather than internet Reviewed on: 11th November 2019

Stockton - Lauren

5
Excellent customer service and Lauren was very knowledgeable and friendly Reviewed on: 11th November 2019

Redcar branch review

5
Great customer service. No improvements needed Reviewed on: 10th November 2019

Northallerton branch review

5
I liked how quick and easy my appointment was, and the staff was really helpful Reviewed on: 10th November 2019

Yarm branch review

5
Very satisfied with my visit All questions were fully explained in detail for my understanding. Also last minute they booked me in. Reviewed on: 10th November 2019

Guisborough branch review

5
I find it very satisfactory to use and staff are always helpful and polite Reviewed on: 10th November 2019

Redcar branch review

5
Everything was good. No complaints Reviewed on: 9th November 2019

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