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Darlington Building Society: Savings reviews

4.87
Based on 12,516 reviews, last reviewed 4th Aug 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Pleasant experience. Very helpful and patient young man who was very knowledgeable and friendly. Answered all our questions clearly. Reviewed on: 4th August 2026
Raymond o's avatar
Raymond o

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12517)

Tubwell Row branch review

5
The young lady was most helpful and explained the interest added dates as it was 31 Dec, not after 12 months, she also proveded form to open Reviewed on: 29th August 2021

Stockton branch review

5
You assistant was very helpful and provided and excellent service Reviewed on: 29th August 2021

Bishop Auckland branch review

5
As an old now new customer I have always been happy with customer services and products available Reviewed on: 29th August 2021

Bishop Auckland branch review

5
Be able to transfer from app to other bank account that arena DBS Reviewed on: 28th August 2021

Barnard Castle branch review

5
Very good service, good clarification and friendly Reviewed on: 28th August 2021

Barnard Castle branch review

5
Friendly, thorough and informative on services available Reviewed on: 27th August 2021

Tubwell Row branch review

5
Adam was very efficient, explained things very cleaning on the phone so I knew exactly what to do and expect. The forms were sent out immediately and the pink highlighter is fantastic, thank you Reviewed on: 26th August 2021

Yarm branch review

4
Exemplary customer service standards but cash ISA range limited + lower interest than other BS, also being new to the area (last 12months) I am excluded from 45 day notice account eligibility Reviewed on: 26th August 2021

Northallerton branch review

5
Everytime the comany is "still local" and providing "face to face" services Reviewed on: 26th August 2021

Redcar branch review

5
Would really like to see a cash machine, so when shut you can get money out Reviewed on: 26th August 2021

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