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Darlington Building Society: Savings reviews

4.87
Based on 12,516 reviews, last reviewed 4th Aug 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Pleasant experience. Very helpful and patient young man who was very knowledgeable and friendly. Answered all our questions clearly. Reviewed on: 4th August 2026
Raymond o's avatar
Raymond o

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12516)

Tubwell Row branch review

4
Let more customer (spaced) inside, during the hot weather. Standing on the pavement does not invite new customers Reviewed on: 18th June 2021

Guisborough branch review

5
We dealt with Katie Easton at the Guisborough branch and she was absolutely fantastic, we could not have wanted for better customer service - thank you so much Reviewed on: 18th June 2021

Yarm branch review

5
higher interest rates, interest banking facilities Reviewed on: 17th June 2021

Northallerton branch review

5
The staff are very polite and helpful Reviewed on: 17th June 2021

Tubwell Row branch review

5
Very good service throughout the year, very well looked after by Selina Todd, ecellent customer service Reviewed on: 17th June 2021

Bishop Auckland branch review

4
A better rate for large amounts easy axce Reviewed on: 17th June 2021

Guisborough branch review

5
Higher interest on savings could be better. Best - easily accessible branch in Guisbrough Reviewed on: 17th June 2021

Northallerton branch review

5
Staff always pleasant, helpful, explain different accounts will- willing to go the extra mile! Very nice surroundings, can usually do what I need without making appointments so avoiding other trips Reviewed on: 16th June 2021

Bishop Auckland branch review

5
Very helpful, Karen was very understanding as I just had surgery. It took a worry of my mind Karen sorted everything out. Again, thank you Reviewed on: 16th June 2021

Guisborough branch review

4
COVID hindering speed - i.e. queuing outside Reviewed on: 16th June 2021

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