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Discount Insurance: Landlord Insurance reviews

4.82
Based on 492 reviews, last reviewed 14th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Very good. Very good. Called and spoke with Ben to renew insurance. He was very informative and helpful and was able to get me a better deal. I have been with di... Read more Reviewed on: 14th October 2025
Julia B's avatar
Julia B

Latest lowest rating:

2

The products are very good the staff helpful but... The products are very good the staff helpful but the issue is that it is very difficult to make contact . Can wait 40 minutes for a call to be answer... Read more Reviewed on: 24th September 2025
Jim 's avatar
Jim

About this product

Discount Insurance is a UK-based landlord insurance provider.

At Smart Money People, we use the power of your Discount Insurance reviews to help others find the best possible products for them.

Discount Insurance Landlord Insurance reviews (492)

Review of the Discount Insurance, Landlord Insurance:

Great service!!

5
Been a customer for many years! Always excellent service.. In a busy world I can always rely on notifications for my insurances!! Reviewed on: 13th September 2023

Excellent

5
Very positive clear and considerate of my requests Reviewed on: 5th August 2025

Renewals experience as a Landlord

5
Initially when contacted about renewals there was poor / interrupted communication & I wasn't called back (as promised) when I queried a significant increase in one premium. However, since being contacted by Kendall she was extremely good & prompt at keeping me informed & coming up with a better overall 'bundle' for my x2 rental properties. Reviewed on: 5th August 2025

The Advisor I spoke to (Ali) was very helpful, profe...

5
The Advisor I spoke to (Ali) was very helpful, professional and took time to explain every step of the process and always asked if I had any questions. She was patient and really was much appreciated for the time and effort she gave me, thank you Ali Reviewed on: 2nd August 2025

Customer service agent was very polite, friendly and...

5
Customer service agent was very polite, friendly and knowledgeable in her field. Reviewed on: 1st August 2025

They're the best so forget the rest.

5
I have never had a problem the whole time I have used this company, well done Discount Insurance. Reviewed on: 31st July 2025

Include features, benefits and drawbacks

5
Great customer serveses and I’m happy to be part of them. Reviewed on: 29th July 2025

Excellent service very easy been with Discount insur...

5
Excellent service very easy been with Discount insurance for years Reviewed on: 29th July 2025

Highly recommended

5
Good customer service, very helpful staff. Any queries are dealt with promptly and efficiently Reviewed on: 29th July 2025

Great solution and great service

5
Great solution and great service Reviewed on: 29th July 2025

Helpful and straightforward

5
Helpful and straightforward insurance, no reason for complaint. Nb I haven't tried claiming which I realise is the point at which problems occur Reviewed on: 28th July 2025