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Discount Insurance: Landlord Insurance reviews

4.82
Based on 492 reviews, last reviewed 14th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Very good. Very good. Called and spoke with Ben to renew insurance. He was very informative and helpful and was able to get me a better deal. I have been with di... Read more Reviewed on: 14th October 2025
Julia B's avatar
Julia B

Latest lowest rating:

2

The products are very good the staff helpful but... The products are very good the staff helpful but the issue is that it is very difficult to make contact . Can wait 40 minutes for a call to be answer... Read more Reviewed on: 24th September 2025
Jim 's avatar
Jim

About this product

Discount Insurance is a UK-based landlord insurance provider.

At Smart Money People, we use the power of your Discount Insurance reviews to help others find the best possible products for them.

Discount Insurance Landlord Insurance reviews (492)

Review of the Discount Insurance, Landlord Insurance:

Great customer Service and Most competitive with Prices

5
James quoted me a new quote. He was efficient, polite and had great customer service to meet my needs. - I was recommended to Discount Insurance and I will be coming back and also recommending to others! Reviewed on: 14th October 2024

Discount insurance have always been competitive and...

5
Discount insurance have always been competitive and reliable Reviewed on: 28th August 2024

shacking, what has happened to you guys

1
shacking, what has happened to you guys Reviewed on: 28th August 2024

Good service all details explained

4
Good service all details explained Reviewed on: 28th August 2024

Exceptional customer service

5
Exceptional customer service from James,couldn't of been more helpful. Reviewed on: 23rd August 2024

Good service received as usual for landlord insurance .

4
Good service received as usual for landlord insurance . Fast and stress free service Reviewed on: 21st August 2024

Impossible to speak to anyone.

2
Impossible to speak to anyone. They've doubled my monthly premiums without notice and I can't get online to sort it out because it keeps giving an error code; they don't answer the phone. They do not provide customer service. Reviewed on: 20th August 2024

Good customer experience

5
Easy to get through on the phone and speak to a real person. All very helpful and knowledgeable. Reviewed on: 7th August 2024

Excellent service, efficient and friendly.

5
Excellent service, efficient and friendly. Reviewed on: 7th August 2024

The personal service I am getting from Christina is...

5
The personal service I am getting from Christina is fantastic Reviewed on: 7th August 2024

Very good customer service.

5
I really had no experience because my brother promoted me to you and since have been your customer. I haven’t made a claim just been renewing my policy with you by phone. Other than that I’m really happy with the service and how easy it to renew my policy and get my certificate sent by email. Reviewed on: 7th August 2024