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Dudley Building Society: Savings reviews

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4.87
Based on 3,731 reviews, last reviewed 9th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Savings review Tracey provided all the information required to help me make an informed choice regarding my savings accounts. Reviewed on: 9th March 2026
Katie E's avatar
Katie E

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3731)

Review of the Dudley Building Society, Savings:

Concern

5
Fast efficient service excellent Reviewed on: 29th November 2019
Verified Member Dudley BS's avatar
Verified Member Dudley BS

In branch service review

5
Paulette has been wonderful, polite, helpful, listening and a great customer service. Reviewed on: 24th May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Brenda was so helpful and professional, very appreciated, discussed with us others services available including will service and power of attorney, thank you. Reviewed on: 24th May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Efficient customer service staff and branch still open in Dudley. Reviewed on: 24th May 2024
Verified Member's avatar
Verified Member

In branch service review

5
The Dudley building staff are always nice and pleasant whilst doing my requests for my bank accounts and are very helpful. Reviewed on: 24th May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very friendly staff, good products. Reviewed on: 24th May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Excellent customer service, very patient with all my needs today. Reviewed on: 24th May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very easy and polite staff, always there to help. Reviewed on: 21st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
The experience has been better than expected, full of information. Excellent service from Lorna. Reviewed on: 21st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
From first phone call to Lorna getting our ISAs sorted, the service has been first class. Reviewed on: 21st May 2024
Verified Member's avatar
Verified Member

Polite, Efficient and Swift Service

5
I sent my passbook for updating with a request for a cheque on a Tuesday and, had the first class post worked, I should have had the book and the cheque back on the following Thursday - in fact it came on the Friday. All calls to the Society were answered promptly, politely and efficiently. Reviewed on: 18th May 2024
H J's avatar
H J

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