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Dudley Building Society: Savings reviews

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4.87
Based on 3,731 reviews, last reviewed 9th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Savings review Tracey provided all the information required to help me make an informed choice regarding my savings accounts. Reviewed on: 9th March 2026
Katie E's avatar
Katie E

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3731)

Review of the Dudley Building Society, Savings:

In branch service review

5
Very helpful in helping us open and change accounts. Reviewed on: 25th October 2024
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Verified Member

Dudley Building Society Branch Review

5
Very thankful for you completing my paperwork, had great experience in the branch. Reviewed on: 24th March 2023
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Verified Member

Dudley Building Society Branch Review

4
Opening a 2 year bond was a slow process. Reviewed on: 24th March 2023
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Verified Member

Dudley Building Society Branch Review

5
Had problems with my own bank transfering funds/cheque. s I had been upset and frustrated, Chelsey went above and beyond to deal with my problems in a calm, professional, caring manner. She's a star, thank you. Reviewed on: 24th March 2023
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Verified Member

Brilliant Customer Service at Weekend

5
As usual the Dudley team were very helpful. I needed help with the Junior ISA that I have and Caroline tried very hard to find someone to advise me, even though the phones were playing up! After several calls she found me Helen at one of the branches who was really helpful and searched for all the varied queries I had! The staff at Dudley are always friendly. I can't recommend them enough, Caroline Bellew Reviewed on: 11th March 2023
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Verified Member Dudley BS

Don't seem to tke security seriously

1
I opened an account and transferred money in but was unable to access it because of an incompatibility issue with an F-Secure banking protection. I raised it with them and was passed to their back office - they said they would look into it after I refused to turn it off and conpromise my pc and a/c. And when they didn't get back to me I asked again - ignored. In the end I rang the custiomer service and asked for written confirmation they had rec'd the money, which I got. F-Secure is Talk Talks partner internet and banking protection and I never had an issue with other bank sites. Reviewed on: 8th March 2023
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Verified Member Dudley BS

Dudley Building Society Branch Review

5
Tracy could see we were struggling to stand at the counter so took us to a side room so we could sit down to be served. Outstanding service. Reviewed on: 28th February 2023
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Verified Member

Dudley Building Society Branch Review

5
I had travelled from London to help my elderly father with his accounts. Tracy dealt with me straight away as I was about to travel back home. Excellent! Reviewed on: 28th February 2023
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Verified Member

Dudley Building Society Branch Review

5
Always very helpful and friendly. Reviewed on: 28th February 2023
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Verified Member

Dudley Building Society Branch Review

5
Thank you for dealing with my request instantly, especially during your lunch hour. Reviewed on: 27th February 2023
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Verified Member

Dudley Building Society Branch Review

4
Could not be better. Helped with what I asked for. Reviewed on: 27th February 2023
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Verified Member

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