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Dudley Building Society: Savings reviews

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4.87
Based on 3,733 reviews, last reviewed 14th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

First Class Service with a personal touch. First class service from Esther sorting my power of attorney out for my husband and myself in order to make better use of our savings with Dudley Buil... Read more Reviewed on: 14th March 2026
G L H's avatar
G L H

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3733)

Review of the Dudley Building Society, Savings:

Member Review

5
Local and friendly service. Good advice. Reviewed on: 3rd February 2018
Gornal Wood Branch review's avatar
Gornal Wood Branch review

Dudley Building Society Branch Review

5
Very helpful, very relaxed and cashier up-to-date on all products. Makes visiting a pleasure. Reviewed on: 23rd December 2022
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
Very helpful and good knowledge of the products/services. Reviewed on: 23rd December 2022
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
Love Brenda, very kind and helpful. Reviewed on: 23rd December 2022
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
The efficiency and friendliness was second to none, first class, thank you. Reviewed on: 23rd December 2022
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Verified Member

Dudley Building Society Branch Review

5
Pleasant, informative staff; always wiling to support and help. Reviewed on: 23rd December 2022
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
Staff listen and help with advice, deal face-to-face, not a computer. Reviewed on: 23rd December 2022
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
We like the friendly members of staff and face-to-face. Reviewed on: 23rd December 2022
Verified Member's avatar
Verified Member

Amazing Customer Service

5
Arriving at the branch for our appointment we were met by a warm welcome and smiles. Tea was made to start our appointment, all paperwork was completed in a friendly and efficient way. Our questions were answered and if the staff couldn't answer a question they contacted another ptofessional whe could assist us. An excellent service. I cannot recall ever recieving a better service. The staff at this branch always go the extra mile. Staff also kept us updated by phone regarding the progress of the opening of the account as it was a complicated process due to the product we were choosing.. Reviewed on: 17th December 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Happy customer

4
Very good savings rates Satisfactory (24h) message response times Excellent security measures Reviewed on: 14th December 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley Building Society Branch Review

5
I lost my bank book - problem resolved in branch with excellent customer service. Reviewed on: 8th December 2022
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Verified Member

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