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Dudley Building Society: Savings reviews

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4.86
Based on 3,739 reviews, last reviewed 19th Apr 2026
67% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent Postal Savings Service My wife has postal accounts with the Dudley and I help her with the admin. The service we get from the Dudley is consistently excellent. In particular... Read more Reviewed on: 19th April 2026
Sherlock's avatar
Sherlock

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
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Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3739)

Dudley Building Society Branch Review

5
Pleasant, informative staff; always wiling to support and help. Reviewed on: 23rd December 2022
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Verified Member

Dudley Building Society Branch Review

5
Staff listen and help with advice, deal face-to-face, not a computer. Reviewed on: 23rd December 2022
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Verified Member

Dudley Building Society Branch Review

5
We like the friendly members of staff and face-to-face. Reviewed on: 23rd December 2022
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Verified Member

Amazing Customer Service

5
Arriving at the branch for our appointment we were met by a warm welcome and smiles. Tea was made to start our appointment, all paperwork was completed in a friendly and efficient way. Our questions were answered and if the staff couldn't answer a question they contacted another ptofessional whe could assist us. An excellent service. I cannot recall ever recieving a better service. The staff at this branch always go the extra mile. Staff also kept us updated by phone regarding the progress of the opening of the account as it was a complicated process due to the product we were choosing.. Reviewed on: 17th December 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Happy customer

4
Very good savings rates Satisfactory (24h) message response times Excellent security measures Reviewed on: 14th December 2022
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Verified Member Dudley BS

Dudley Building Society Branch Review

5
I lost my bank book - problem resolved in branch with excellent customer service. Reviewed on: 8th December 2022
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Verified Member

Dudley Building Society Branch Review

5
Very friendly, helpful staff. They always explain things clearly, a much better experience than going to the bank. Nothing is too much trouble. Reviewed on: 30th November 2022
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Verified Member

Dudley Building Society Branch Review

5
Pleasant and helpful always and dealt with Lisa at Kingswinford today - excellent personal service. Reviewed on: 30th November 2022
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Verified Member

Dudley Building Society Branch Review

5
Very informative and pleasant experience visit to Kingswinford branch. Reviewed on: 30th November 2022
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Verified Member

Dudley Building Society Branch Review

5
Staff very helpful despite being very busy. Reviewed on: 30th November 2022
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Verified Member

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