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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.87
Based on 3,720 reviews, last reviewed 27th Feb 2026
78% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

No appointment necessary, very helpful staff No appointment necessary, very helpful staff Reviewed on: 27th February 2026
AZ's avatar
AZ

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
Visit provider site Read all reviews See your review

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3720)

Review of the Dudley Building Society, Savings:

In branch service review

5
Great service and good products. Reviewed on: 25th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Great to still be able to speak to someone face-to-face. Reviewed on: 24th July 2025

In branch service review

5
Good experience overall. Email felt a little uneasy though when opening, links seemed suspicious. Reviewed on: 24th July 2025

In branch service review

5
Very friendly member of staff who went out of their way to make sure I could open an account today as I am not local to the branch. Reviewed on: 24th July 2025

Efficient friendly staff when I enquired about openi...

5
Efficient friendly staff when I enquired about opening an account, my phone calls answered promptly and everything dealt with expeditiously. Good old fashioned service. Very impressed. Reviewed on: 18th July 2025
Michael C's avatar
Michael C

Good, could be better

4
As a Building Society they have some good products and customer service. I do wish that their online service was better including allowing existing members to opon any new accounts online - rather than only a very limited selection Reviewed on: 18th July 2025
gt94sss2's avatar
gt94sss2

friendly service

3
friendly service but they make you change your password too often Reviewed on: 5th July 2025
deepdaleduck's avatar
deepdaleduck

Helpfulness at Dudley

5
I wish all financial institutions were as helpful and as knowledgeable about their products as the Dudley Building Society. Reviewed on: 1st July 2025
Margaret G's avatar
Margaret G

In branch service review

5
Great service in branch. All queries satisfied very quickly. No Queue. Reviewed on: 27th June 2025

In branch service review

5
Paulette, was very professional, friendly and helpful. Excellent customer service. Reviewed on: 27th June 2025

In branch service review

5
Friendly, answered all my questions. Reviewed on: 27th June 2025

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