Smart Money People Logo

Dudley Building Society: Savings reviews

4.88
Based on 3,711 reviews, last reviewed 29th Dec 2025
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Fantastic service. Been into the branch 4 Fridays running. Nothing but helpful and smiles. Reviewed on: 29th December 2025
Verified source

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3711)

Review of the Dudley Building Society, Savings:

A great value 120day account has been penalised with...

2
A great value 120day account has been penalised with excessive rate cuts. Staff seemed unhelpful and onus always put on us to print out application papers and post in passbook... Reviewed on: 8th March 2025

In branch service review

5
Every time I call into branch, all is good. Reviewed on: 21st November 2025

In branch service review

5
Staff always very pleasant, friendly and professional. Reviewed on: 21st November 2025

In branch service review

5
Excellent service, very friendly staff, passbook. Reviewed on: 21st November 2025

In branch service review

5
Very good service from the team. Good advice on how to service the account - all with a smile. Reviewed on: 21st November 2025

Setting up the account felt rather old-fashioned...

4
Setting up the account felt rather old-fashioned with having to get ID verified on paper and completing the application on paper and by post, however, it was all completed and correctly. It would be nice if they could print on the back of the first page of the letter with the second half to save a piece of paper, or perhaps condense the correspondence to the essentials. Reviewed on: 11th November 2025

In branch service review

5
Change my ISA over to new account. Reviewed on: 8th November 2025

In branch service review

5
Staff are always polite and friendly. Always informative on advice. Reviewed on: 8th November 2025

In branch service review

5
It's local with friendly helpful staff. Reviewed on: 8th November 2025

In branch service review

5
Full marks very well in helping. Reviewed on: 8th November 2025

In branch service review

5
Very helpful and pleasant staff. Reviewed on: 8th November 2025

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Dudley Building Society?

    View all products