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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,822 reviews, last reviewed 5th Aug 2026
196% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding customer service . Was seen by Safiya she was most helpful & understanding. She was knowledgeable & gave outstanding customer service giving the most valuable advice . Reviewed on: 5th August 2026
Verified source

Latest lowest rating:

2

Postal accounts very slow. Postal accounts very slow to obtain a response. Sent written request and completed form for new account opening, plus transfer and account closure, b... Read more Reviewed on: 21st July 2026
David's avatar
David
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3822)

In branch service review

5
Jo was so helpful and giving me information making me understand the best account for me. Reviewed on: 20th August 2025

In branch service review

5
Local branch, friendly and helpful staff. A relaxed atmosphere. No hard sell. Reviewed on: 20th August 2025

In branch service review

5
Dealt with in a friendly and professional way. Reviewed on: 20th August 2025

In branch service review

5
Close to home very helpful staff. Reviewed on: 20th August 2025

In branch service review

5
Great service backed up with product knowledge. Reviewed on: 20th August 2025

In branch service review

5
Convenient comfortable premises, friendly professional knowledgeable staff. Reviewed on: 20th August 2025

In branch service review

5
Prompt information service, good local access. Reviewed on: 20th August 2025

In branch service review

4
Very useful and friendly Perton staff. I feel we should be informed when an account similar to ours but pays better interest becomes available. Reviewed on: 20th August 2025

In branch service review

5
Kerry explained options for our savings, very clearly. Reviewed on: 20th August 2025

Initial enquiry by telephone caught you at a busy time.

3
I felt my initial enquiry by telephone caught you at a busy time, and the conversation seemed rushed. My passbook was sent to an address with one character missing from the postcode, so had to be re-issued - my postcode on my handwritten application form was quite clear. Reviewed on: 16th August 2025
J M's avatar
J M

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