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Dudley Building Society: Savings reviews

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4.87
Based on 3,734 reviews, last reviewed 16th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service explaining all our options and the... Very good service explaining all our options and the lady who attended to us was very knowledgeable and kind. Reviewed on: 16th March 2026
Alan 's avatar
Alan

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3734)

Perton branch review

5
ALways friendly and professional Reviewed on: 4th July 2021
Perton branch customer's avatar
Perton branch customer

Dudley branch review

5
The friendly service I always get from the staff Reviewed on: 4th July 2021
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
Good service and can not better the service Reviewed on: 4th July 2021
Dudley branch customer's avatar
Dudley branch customer

Building Society at Lower Gornal I get a good service from Tracey, she is always very helpful and greets you with a smile

5
Tracey always gives me that service that a customer would want. She knows her job and is always willing to do more. It is a shame others don’t do the same as they are there to provide a service. These assistants should be monitored on regular basis to see whether they are doing there job as they should Reviewed on: 4th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Very happy

4
Staff very pleasant BUT this type is survey is a pain as staff can be intentionally nice knowing the survey is occurring. Far better to have secret shopper s Reviewed on: 4th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

4
Transferring money from one account into another savings a/c online Reviewed on: 3rd July 2021
Kingswinford branch customer's avatar
Kingswinford branch customer

Perton branch review

5
Friendly atmosphere always helpful Reviewed on: 3rd July 2021
Perton branch customer's avatar
Perton branch customer

Perton branch review

5
We are "South Staffordshire" not "West Midlands" Reviewed on: 3rd July 2021
Perton branch customer's avatar
Perton branch customer

Excellent customer service

5
Excellent customer service from Brenda and team Reviewed on: 3rd July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Counter Service is excellent, staff very polite and friendly

5
Lovely branch, and excellent service. Reviewed on: 3rd July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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