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Dudley Building Society: Savings reviews

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4.87
Based on 3,734 reviews, last reviewed 16th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service explaining all our options and the... Very good service explaining all our options and the lady who attended to us was very knowledgeable and kind. Reviewed on: 16th March 2026
Alan 's avatar
Alan

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3734)

Dudley branch review

5
Always polite and welcoming staff. Deal with matter efficiently, ta. Reviewed on: 22nd June 2021
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Dudley branch customer

Kingswinford branch review

5
Explained the various savings account suitable to me, very friendly Reviewed on: 21st June 2021
Kingswinford branch customer's avatar
Kingswinford branch customer

Gornal Wood branch review

5
Paperwork not to be compled on counter- causes queues! Reviewed on: 21st June 2021
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Gornal Wood branch customer

Very helpful on the phone

4
All my queries were answered efficiently. Reviewed on: 21st June 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

5
Friendlys taff always ready to help and offer advice Reviewed on: 20th June 2021
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Dudley branch customer

The Dudley is yet another society that seeks to indulge itself at the expense of Members

1
The Writer has little to do with the Dudley currently. They are a Member, however a poor attitude from branch staff in the recent past, who are probably very complacent as it is asserted is this board in their jobs, has resulted in a reduction in business between the parties. Whilst the Member notes that fortunately this society has not got involved in identity politics like a major building society competitor in the midlands the make of the board does not represent the demographic in the UK as a whole. There is a majority of women board members and about 30% of the board is asian. This does not reflect the demographic in the country. The Member takes the view that the board take the membership for granted. This is common in building society's as a whole. They appear to be run for the board, their friends and the causes that the board in their view deem as worthy. This must stop. The Members must be heard. Reviewed on: 20th June 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society The Society places great importance on the diversity of both its Board and the wider employee base, and is keen to ensure that they represent the Society’s member base and wider demographic where possible. The Society believes an effective Board should be reflective of the full range of diversity including age, ethnicity, gender, religion and disability as far as possible and considers that a diverse Board is important for improving decision-making and providing effective challenge. Diverse Boards, made up of specialists with different skills, knowledge, experience and values will support different perspectives being discussed about business operations and strategy which will improve the Society. The Board is regularly presented with a report on the Diversity and Inclusion of its people with any areas of concern being addressed within the Nomination Committee. The Society ensures all its policies and processes are developed to encourage genuine impartiality and inclusion and this forms part of an annual development programme on Diversity and Inclusion for all employees. We expect all of our people to demonstrate an inclusive culture and treat our members and colleagues with respect; by listening to different viewpoints, opinions, thoughts and ideas we believe the Society benefits from its diverse workforce. We acknowledge there is so much more work to do within society generally, however Dudley Building Society is committed to continue to operate a culture which sees value in adopting diversity and inclusion practises wherever possible. If you would like to discuss any of your concerns in more detail then please send your contact details to [email protected] and we would be happy to arrange a call to discuss this further. Response date: 22nd June 2021
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Dudley Building Society

good service and friendly staff

5
Always competetive products delivered by knowledgable and friendly staff. Reviewed on: 19th June 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

5
The staff are always freidnly and good on advice Reviewed on: 18th June 2021
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Dudley branch customer

Brierley Hill branch review

5
Very friendly staff and very helpful Reviewed on: 17th June 2021
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Brierley Hill branch customer

Brierley Hill branch review

4
Too far aways from me. Stowbridge was my branch Reviewed on: 17th June 2021
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Brierley Hill branch customer

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