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Dudley Building Society: Savings reviews

Name: Savings
Rating: 4.87 (3734 reviews)

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4.87

Based on 3,734 reviews, last reviewed 16th Mar 2026

59% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good service explaining all our options and the... Very good service explaining all our options and the lady who attended to us was very knowledgeable and kind. Reviewed on: 16th March 2026

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026

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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3734)

Local

Friendly knowledgeable staff. Very convenient as local to home when living in Perron. Good opening times. Reviewed on: 9th April 2021

Customer Service

I like the idea when I phone about savings or problems I can get through quickly, speak to a person, not a machine and get my business dealt with in a friendly and efficient manner. Reviewed on: 9th April 2021

Competitive rates and smooth process.

I opened a savings account as they offered such competitive rates. The process was easy, smooth and painless. Reviewed on: 9th April 2021

Friendly and reputable society

I’ve trusted my savings to the Dudley Building Society all of my life since I was a small child. While other investments have come and gone, my Dudley account is still in place after half a century and I don’t intend to move it anywhere else. Reviewed on: 9th April 2021

Excellent advice as service

So refreshing to have a Building Society offering both online and in branch service. Sometimes only a real person can drill down to what's best for s Customer. This was my experience. A good range of products with two just right for me. Reviewed on: 9th April 2021

Gornal Branch helpful customer service

Very helpful and knowledgeable even offered to find s gold earrings I had lost Reviewed on: 9th April 2021

Best bank

Excellent customer service, always helpful and friendly Reviewed on: 9th April 2021

helpful and friendly society

good rates of interest and a pleasure to deal with Reviewed on: 9th April 2021

Great Customer Service

The ease of access to talk to a real person is the most important reason I vote for Dudley building society. No waiting for hours on the phone till you get answered, no online robo chats which dont help in anyway... Reviewed on: 9th April 2021

Still providing excellent service in light of these uncertain times

Very welcoming staff that offers The best customer service with a smile. Reviewed on: 9th April 2021

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