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Dudley Building Society: Savings reviews

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4.87
Based on 3,652 reviews, last reviewed 7th Oct 2025
19% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Top class service The best finance area I have ever dealt with. Their communication is superb, and the customer service is beyond excellent. I am so happy that I have s... Read more Reviewed on: 7th October 2025
Barbara Blythe's avatar
Barbara Blythe

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3652)

New Online Service

5
I am pleased to say that the new online service from Dudley Building Society is welcome news. It was easy to sign up and will save time of having to go to the local branch for updates for my account. Dudley Building Society has always provided excellent service for me for many years, the new service will further enhance that experience. Reviewed on: 5th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Service

5
Opening a new account was easy to do. All very efficient. Reviewed on: 4th March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
Face to face personal serice friendly advice Reviewed on: 3rd March 2021
Kingswinford branch customer's avatar
Kingswinford branch customer

Gornal Wood branch review

5
Queues ridiculous! Need someone dealing with issues! Sick of queuing to get out my money! Reviewed on: 3rd March 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Gornal Wood branch review

4
Feel sorry for girls! Queuing from ten to nine in the morning! You need more staff + tills . not good enough Reviewed on: 2nd March 2021
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Dudley branch review

5
The staff are very helpful and friendly, it is the best BS bar none Reviewed on: 2nd March 2021
Dudley branch customer's avatar
Dudley branch customer

Online service

5
Fantastic that I can now access my savings accounts and mortgage account to see the transactions and balances. Reviewed on: 2nd March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Great Building Society

5
Always really helpful with all my financial needs Reviewed on: 1st March 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
Registering mum's death, I'm impressed with how this was dealt with. Reviewed on: 1st March 2021
Kingswinford branch customer's avatar
Kingswinford branch customer

Dudley branch review

5
The service is very good and everybody is friendly and helpful Reviewed on: 1st March 2021
Dudley branch customer's avatar
Dudley branch customer

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