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Dudley Building Society: Savings reviews

Name: Savings
Rating: 4.87 (3735 reviews)

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4.87

Based on 3,735 reviews, last reviewed 25th Mar 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Recommend for savings Have several savings accounts from Dudley. Very impressed with the customer service. Have been to several branches and always sorted things. Would be ... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026

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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3735)

Review of the Dudley Building Society, Savings:

Member Review

Local and friendly service. Good advice. Reviewed on: 3rd February 2018

Good prompt service

Called with a query about my ISA and got prompt and helpful advice and informatio Reviewed on: 19th October 2020

Excellent customer service

All questions answered promptly and courteously. Very friendly and helpful. Just what I would expect from a society who look after their customers. Well done! Reviewed on: 19th October 2020

Friendly and efficient service

Very friendly and efficient service Reviewed on: 19th October 2020

Enquiry

I was dealt with efficiently, politely and with knowledge Reviewed on: 19th October 2020

New bank details

Telephoned to query new Dudley bank details as my bank said it could not recognise the payee details. I was told it was because they're a building society. Quickly sorted after a security check as to who l was. Reviewed on: 19th October 2020

Positive

Good customer service. It would be good to have online access to all saving accounts. And online applications, not by post Reviewed on: 19th October 2020

Reply from Dudley Building Society Hi, thanks for your review. We are currently preparing for the launch of our Online Service. Whilst our Online Service is not available just yet, it will be coming later this year. To be the first to hear about the launch, we encourage you to update your email marketing preferences with us, if you haven't done so already. You can do this by emailing [email protected] or by calling our Customer Services Team on 01384 231414. Response date: 16th November 2020

Perton branch review

convenience of service to be considered Reviewed on: 18th October 2020

Kingswinford branch review

Friendly service and staff always helpful. especially during the lockdown / pandemic Reviewed on: 18th October 2020

Dudley branch review

Friendly service, staff always very helpful Reviewed on: 18th October 2020

Gornal Wood branch review

Perfect, Like to see us face to face Reviewed on: 16th October 2020

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