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Dudley Building Society: Savings reviews

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4.87
Based on 3,735 reviews, last reviewed 25th Mar 2026
51% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Recommend for savings Have several savings accounts from Dudley. Very impressed with the customer service. Have been to several branches and always sorted things. Would be ... Read more Reviewed on: 25th March 2026
Andy's avatar
Andy

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3735)

Review of the Dudley Building Society, Savings:

Member Review

5
Local and friendly service. Good advice. Reviewed on: 3rd February 2018
Gornal Wood Branch review's avatar
Gornal Wood Branch review

Brierley Hill branch review

5
I was not sure about the changes and she explained them in a way I could understand Reviewed on: 16th September 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Brierley Hill branch review

5
I have been shielding and it was my first time in branch. Cathy made me feel very safe and comfortable Reviewed on: 15th September 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Brierley Hill branch review

5
The advisor actioned very quickly what I had been asking for ie. to open an ISA, she is very friendly Reviewed on: 14th September 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Gornal Wood branch review

5
Friendly and pleasant and helpful Reviewed on: 14th September 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Brierley Hill branch review

5
She explained the new process for faster payments so well. Feel better about the changes now. Reviewed on: 13th September 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Brierley Hill branch review

5
Always helpful, have a laugh with the girls. Advised new process with bank accounts explained it all to me Reviewed on: 12th September 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Gornal Wood branch review

5
Good service and satisfactory. Lots of help Reviewed on: 12th September 2020
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Gornal Wood branch customer

Gornal Wood branch review

5
Everything is perfect. Wonderful people. Reviewed on: 11th September 2020
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Gornal Wood branch customer

Gornal Wood branch review

5
The convenience of the branch being in the village Nice to be able to talk to the staff rather than by phone Reviewed on: 11th September 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Our local Building Society

4
Were very pleased to open children's savings accounts with our local Building Society BUT very disappointed when our local branch was closed! Now it is harder to make regular trips which is what I'd hoped would encourage the children to keep adding to their savings. Reviewed on: 11th September 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society We are sorry to hear the branch was closed when visiting and we will ensure your feedback is passed on. We are passionate about financial education for children and encouraging them to save, we are currently working on new ideas and incentives to promote children’s savings behaviours and hopefully you will see more on this in the coming months. Unfortunately, given the current circumstances we are continuing to operate reduced opening times in our branches to focus on the personal safety and welfare of both our employees and our members whilst coronavirus is still posing a threat for people’s health and lives. We ensure our opening times are updated on our phone lines, social media and website to ensure our customers do not make an unnecessary trip. Response date: 1st October 2020
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Dudley Building Society

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