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Dudley Building Society: Savings reviews

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4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

Efficient contacts.

5
Efficient replies to questions in a professional manner. Employee knowledge seems impressive and is always delivered in a pleasant style. Quick responses to questions in a number of communicative forms. Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Friendly

4
Generally staff are friendly but they are always helpful. Have dealt with people in venue and telephone, most supportive. However in recent times not being able to access some things simply on line would have aided. Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Will certainly recommend

4
Products suit my requirements at the moment Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Saving

4
Staff are very help wrt new and improved products Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Very good and helpful building society.

5
Very helpful and friendly staff. Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Very helpful

4
Great Building society . Some of the way of working looks a bit out dated. But very personal and friendly . Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Friendly & local building society

4
I have always held an account with Dudley building society since I was a small child. I have found it to be a good little building society. Staff are always friendly and helpful. Interest rates are usually ok. My only issues are the queue times in your branches! I always seem to have to wait ages! Reviewed on: 17th June 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
The friendly greeting and welcoming smile makes visiting the Kingswinford branch a real pleasure. Plus the prompt and courteous service. Keep it up Lisa and the team! Reviewed on: 13th June 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Kingswinford branch review

5
Exceptional service received from Safiya whom I feel is an asset to the Building Society. Rates are not the best but service is excellent Reviewed on: 9th June 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Gornal Wood branch review

5
Very polite and helpful, always ready to help Reviewed on: 29th April 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

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