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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.87
Based on 3,726 reviews, last reviewed 2nd Mar 2026
69% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Enquiry We went to discuss an ISA, the staff were so friendly and helpful.It made our experience a very happy and positive one Reviewed on: 2nd March 2026
Katey B's avatar
Katey B

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3726)

Review of the Dudley Building Society, Savings:

In branch service review

5
Brilliant service as normal. Go out of their way to please customers. Reviewed on: 26th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
personal touch, and Brenda helped me find a better account for my savings today. Reviewed on: 28th March 2025

Not great for online accessibility

3
Probably a great Building Society to deal with in-branch, but as an internet customer it was very difficult to access statements online and none were ever posted to me. I didn't even receive a passbook which made closing my account quite tricky. I was told there was a glitch with the system which prevented me from seeing my transactions but this remained unfixed for weeks. Would not open another online account with Dudley. Reviewed on: 26th March 2025
Rachel M's avatar
Rachel M

In branch service review

5
Always had excellent customer service. Reviewed on: 26th March 2025

In branch service review

5
Excellent customer service as always. Reviewed on: 26th March 2025

In branch service review

5
Found it a relaxed friendly atmosphere with helpful staff and knowledgeable about accounts. Reviewed on: 26th March 2025

In branch service review

5
Account was dealt easily and professionally - always available to help with account information. Reviewed on: 26th March 2025

In branch service review

5
Lovely customer service and quick too. Reviewed on: 26th March 2025

In branch service review

5
Very friendly and helpful staff, been with them a long time. Great building society. Reviewed on: 26th March 2025

In branch service review

5
Jo was extremely helpful to us old people. Reviewed on: 26th March 2025

In branch service review

5
Friendly advice. Always willing to help. Sorted problems for me in the past. Approachable. Reviewed on: 26th March 2025

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