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Dudley Building Society: Savings reviews

4.87
Based on 3,727 reviews, last reviewed 4th Mar 2026
68% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff on the front counter were great very helpf... The staff on the front counter were great very helpful and friendly. Debbie the branch manager was very professional and helpful. Reviewed on: 4th March 2026
Philip G's avatar
Philip G

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3727)

Review of the Dudley Building Society, Savings:

Member Review

5
Always have a smile and friendly service every time I come in. Reviewed on: 11th February 2018

Dudley BS was paying a competitive interest rate on...

4
Dudley BS was paying a competitive interest rate on Easy Access accounts but the rate is now being reduced so not as attractive as previously Reviewed on: 8th March 2025

Outstanding Product and Service

5
From day one to the end of my investment account, Dudley was outstanding in terms of product and service. I will be back for sure. Reviewed on: 8th March 2025

I've made several enquiries about my savings account...

5
I've made several enquiries about my savings account over the phone, always very helpful, you get through very quickly and my questions answered. Reviewed on: 8th March 2025

easy to contact good customer services

5
easy to contact good customer services Reviewed on: 8th March 2025

ffers local, friendly, high rate savings.

5
Dudley Building Society offers local, friendly, high rate savings for me and my business. The staff I have dealt with are knowledgeable and professional but relaxed and approachable. There was a technical problem but communication was good whilst this was being resolved and I was happy with the resolution. Reviewed on: 7th March 2025

Excellent customer service.

5
Excellent customer service. I would highly recommend this building society. Online services easy to use and help available if needed. Also they support the local community Reviewed on: 7th March 2025

Staff are so helpfull, always with a smile.

5
Staff are so helpfull, always with a smile. Nothing is ever too much trouble. Reviewed on: 7th March 2025

No longer a good rate.

3
I have just received your letter moving me to 3.5%. No longer a good rate, especially as this account was once a Money Saving Expert recommended product. My banking app doesn’t like your use of one account number and individual roll numbers! Reviewed on: 7th March 2025

Very easy to deal with and excellent interest rates...

5
Very easy to deal with and excellent interest rates for savers Reviewed on: 28th February 2025

In branch service review

5
Personal service and reasonable interest. Reviewed on: 27th February 2025

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