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Dudley Building Society: Savings reviews

4.87
Based on 3,651 reviews, last reviewed 30th Sep 2025
27% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Laura is a very approachable, knowledgeable informative and easy communicator has helped me to make most of my savings using your products. A pleasure... Read more Reviewed on: 30th September 2025
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Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
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Nick M

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3651)

Very informative web based info.

5
Very informative web based info. Easy to navigate and find the info required. Reviewed on: 4th February 2025

I have got an Online ISA with you, but do...

5
I have got an Online ISA with you, but don`t Bank Online. I wanted to top up my Account but had no idea what to do so went into B.Hill Branch and met Joanne, She was so helpful and friendly and made it so easy for me. Reviewed on: 4th February 2025

Friendly

5
Only had to contact them once but found them friendly and helpful Reviewed on: 4th February 2025

Excellent online smart service

5
Not had any problem since starting an account, which was a very simple online process. Reviewed on: 4th February 2025

Good service, friendly staff and reasonably good sav...

5
Good service, friendly staff and reasonably good savings interest rates. Reviewed on: 4th February 2025

Staff at my local branch are friendly and informative

5
Staff at my local branch are always friendly …pleasant…knowledgeable and ….informative…..Overall an excellent service from the moment you walk in the door…..! Reviewed on: 4th February 2025

Needed to reinvest a matured Dudley BS ISA.

5
Needed to reinvest a matured Dudley BS ISA. People in customer services and in branch always very helpful and the actual reinvestment process was simple and quickly acted upon Reviewed on: 4th February 2025

Online Experience

5
Clear and concise advice and online experience. Regular updates. Reviewed on: 4th February 2025

Extremely helpful and very polite staff

5
Extremely helpful and very polite staff Reviewed on: 4th February 2025

Happy setting up my ISA online

5
I was very happy setting up my ISA online, Dudley BS offered an 18mth fixed rate which suited my requirements Reviewed on: 4th February 2025

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