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Dudley Building Society: Savings reviews

4.87
Based on 3,727 reviews, last reviewed 4th Mar 2026
68% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff on the front counter were great very helpf... The staff on the front counter were great very helpful and friendly. Debbie the branch manager was very professional and helpful. Reviewed on: 4th March 2026
Philip G's avatar
Philip G

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3727)

Review of the Dudley Building Society, Savings:

In branch service review

5
Very helpful in helping us open and change accounts. Reviewed on: 25th October 2024

In branch service review

5
Always friendly and helpful staff. Reviewed on: 29th January 2025

In branch service review

5
The people are always friendly with a smile. Reviewed on: 29th January 2025

In branch service review

5
Open on Daturday, local, helpful staff. Reviewed on: 29th January 2025

In branch service review

5
Always very helpful, a rarity these days. Reviewed on: 29th January 2025

Telephone service.

5
I rang yesterday about a lost passbook. The call was answered quickly and efficiently with no multi-level menu and a new passbook was with me this morning. Fantastic. Reviewed on: 29th January 2025

In branch service review

5
Very easy to make an appointment and open an account. Reviewed on: 27th January 2025

In branch service review

5
Courteous and friendly staff, excellent. Reviewed on: 27th January 2025

In branch service review

5
Carol was kind, and due to my personal family situation, she dealt with the very distressing situation calmly and professionally - cannot thank her enough. Reviewed on: 27th January 2025

In branch service review

5
Helpful and patient, had seen Carol before and felt really comfortable talking about our finances. Reviewed on: 27th January 2025

In branch service review

5
Staff is very caring and don't rush you and the customer service is very good. Reviewed on: 27th January 2025

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