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Dudley Building Society: Savings reviews

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4.87
Based on 3,723 reviews, last reviewed 28th Feb 2026
74% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Changed account. Changed account. All sorted. Also said should be a 12 month isa Reviewed on: 28th February 2026
KH's avatar
KH

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3723)

Review of the Dudley Building Society, Savings:

In branch service review

5
Good friendly service, staff very helpful and made changing accounts easy. Reviewed on: 25th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very professional and competent - very understanding of caring. Reviewed on: 10th October 2025

Top class service

5
The best finance area I have ever dealt with. Their communication is superb, and the customer service is beyond excellent. I am so happy that I have savings with this wonderful company. Reviewed on: 7th October 2025
Barbara Blythe's avatar
Barbara Blythe

In branch service review

5
Laura is a very approachable, knowledgeable informative and easy communicator has helped me to make most of my savings using your products. A pleasure to work with. Reviewed on: 30th September 2025

In branch service review

5
Overall experience was very good, helpful staff, clear advise, bright and airy branch, very near to us and easy access. Reviewed on: 30th September 2025

In branch service review

5
I really like the fact that the Dudley B/S is convenient for me to access. I would recommend the Dudley without doubt. My advisor jo. Reviewed on: 30th September 2025

In branch service review

5
First contact (23/9), received info (24/9), sent back (25/9), received new account information (27/9), very impressed with speed and service. Reviewed on: 30th September 2025

In branch service review

5
ISA impressions at the temporary hub in Bridgeforth - very welcoming , very helpful, answered all my questions and went over everything I hadn't quite understood the first time. A comfortable, relaxed and business like manner combined which put me at ease. Prior to meeting Jennifer and Carol I have your Brierley Hill branch and found there was a hu available and was given the times and days it would be staffed which was most useful. I like to deal with people face to face and that to me is a great benefit. Reviewed on: 26th September 2025

In branch service review

5
Happy with everything, nice to have face to face service. Reviewed on: 26th September 2025

In branch service review

5
Excellent service from Julie very professional as well as warm and friendly. Reviewed on: 26th September 2025

In branch service review

5
I like having passbook, face to face service. Reviewed on: 26th September 2025

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