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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.87
Based on 3,691 reviews, last reviewed 11th Nov 2025
18% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Setting up the account felt rather old-fashioned... Setting up the account felt rather old-fashioned with having to get ID verified on paper and completing the application on paper and by post, however,... Read more Reviewed on: 11th November 2025
Jayne's avatar
Jayne

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3691)

In branch service review

5
Local branch, friendly and helpful staff. A relaxed atmosphere. No hard sell. Reviewed on: 20th August 2025

In branch service review

5
Dealt with in a friendly and professional way. Reviewed on: 20th August 2025

In branch service review

5
Close to home very helpful staff. Reviewed on: 20th August 2025

In branch service review

5
Great service backed up with product knowledge. Reviewed on: 20th August 2025

In branch service review

5
Convenient comfortable premises, friendly professional knowledgeable staff. Reviewed on: 20th August 2025

In branch service review

5
Prompt information service, good local access. Reviewed on: 20th August 2025

In branch service review

4
Very useful and friendly Perton staff. I feel we should be informed when an account similar to ours but pays better interest becomes available. Reviewed on: 20th August 2025

In branch service review

5
Kerry explained options for our savings, very clearly. Reviewed on: 20th August 2025

Initial enquiry by telephone caught you at a busy time.

3
I felt my initial enquiry by telephone caught you at a busy time, and the conversation seemed rushed. My passbook was sent to an address with one character missing from the postcode, so had to be re-issued - my postcode on my handwritten application form was quite clear. Reviewed on: 16th August 2025
J M's avatar
J M

In branch service review

5
Come to open and ISA fixed rate. Tracy was extremely informative. I also moved and closed another account into the same ISA with Tracy's Help. Reviewed on: 15th August 2025

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