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Endsleigh: Car insurance (discontinued) reviews

Name: Car insurance (discontinued)
Rating: 4.68 (563 reviews)

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4.62

Based on 563 reviews, last reviewed 22nd Aug 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Ai don't no Sorry ai don't no oat is dis thank Reviewed on: 16th March 2023

Latest lowest rating:

1

Unfriendly, inefficient, worst ever Insurer. I was badly treated by Endsleigh, to the extent that I cancelled my policy although it had some months to run. A refund was promised but never materi... Read more Reviewed on: 22nd August 2023

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About this product

On 18 October 2024, Endsleigh completed its merger with Howden. For Endsleigh clients, the service remains the same, via your usual contacts, but no new car insurance policies are sold under the Endsleigh brand.

Endsleigh Car insurance (discontinued) reviews (563)

Review of the Endsleigh, Car insurance (discontinued):

avoid

I had an accident. Uninsured driver hit me in the back, admitted it was his fault, police came, they have taken statements. Called the insurance and informed them about incident and was left with nothing. Had to arrange transport for the car. Before they contacted me again I had 10 calls from so called solicitors, regards to the accident. Had to chase them for anything to be done. Almost each time I had to give them the details of the accident (when, where, who etc.) I gave them the police ref number 4 times. Almost 3 weeks since incident they send me some form regards the accident because it wasn’t clear whose fault it was. To top it up I’ve waited almost a week for someone to come and pick my car up and provide courtesy car. Which was taken back after few days, because my car got written off; and here the real fun starts here. After they written off the car (leaving me without a car) and me sending back the form, I received a letter from their solicitors that they will make a claim to MIB in my name and they asked same stupid questions. Called them to cancel the insurance (as I have no car) and they said it would cost me 740 pounds! Because I made a claim and it doesn’t matter that the incident wasn’t my fault, not mentioning I lost the ncd because they couldn’t get the costs back. Now it is 4 weeks since the incident and I have no car but have to pay the insurance, so I bought a car ( 2002 carisma ) and called them to change the car on policy. I had a corsa 2005 bought a carisma 2002 and they said I can change the car but the premium will be 220 a month ( was 140) They are useless and they rip off. Reviewed on: 23rd August 2016

Affordable price

Insurance that is affordable. Great customer service. Reviewed on: 27th September 2021

The best

The best company car insurance , they are very helpful Reviewed on: 27th September 2021

Excellent

I have been with endsleigh For a number of years now And they have been very helpful with any issues I have had excellent service Definitely would recommend this company to anyone. Reviewed on: 27th September 2021

Insurance

The best insurance in United Kingdom Reviewed on: 27th September 2021

I have been with endsleigh now for about 10 Yr and had no problem

Very efficient and pleasant staff Reviewed on: 27th September 2021

Great price

Great price and service had no problems setting up and had no complaints Reviewed on: 27th September 2021

Very professional company

I have been with the company for a few years now. Always helpful when dealing with queries and provide a first class experience and of course competitive prices. Reviewed on: 27th September 2021

Affordable, efficient and reliable.

Initial contact with company gave clean, clear and intelligent information. Service was quick in response and reliable and efficient with documentation. The price was truly the most competitive and affordable. This gave me and my family true comfort and relief from anxiety. A reliable insurance is good for ones mental health. Thanks. Reviewed on: 27th September 2021

Good soup

Cheap insurance, handy setup, no problems Reviewed on: 27th September 2021

Affordable and good customer service

Personal approach by dedicated staff. Reviewed on: 27th September 2021

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