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Endsleigh: Car insurance (discontinued) reviews

Name: Car insurance (discontinued)
Rating: 4.68 (563 reviews)

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4.62

Based on 563 reviews, last reviewed 22nd Aug 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Ai don't no Sorry ai don't no oat is dis thank Reviewed on: 16th March 2023

Latest lowest rating:

1

Unfriendly, inefficient, worst ever Insurer. I was badly treated by Endsleigh, to the extent that I cancelled my policy although it had some months to run. A refund was promised but never materi... Read more Reviewed on: 22nd August 2023

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About this product

On 18 October 2024, Endsleigh completed its merger with Howden. For Endsleigh clients, the service remains the same, via your usual contacts, but no new car insurance policies are sold under the Endsleigh brand.

Endsleigh Car insurance (discontinued) reviews (563)

Review of the Endsleigh, Car insurance (discontinued):

avoid

I had an accident. Uninsured driver hit me in the back, admitted it was his fault, police came, they have taken statements. Called the insurance and informed them about incident and was left with nothing. Had to arrange transport for the car. Before they contacted me again I had 10 calls from so called solicitors, regards to the accident. Had to chase them for anything to be done. Almost each time I had to give them the details of the accident (when, where, who etc.) I gave them the police ref number 4 times. Almost 3 weeks since incident they send me some form regards the accident because it wasn’t clear whose fault it was. To top it up I’ve waited almost a week for someone to come and pick my car up and provide courtesy car. Which was taken back after few days, because my car got written off; and here the real fun starts here. After they written off the car (leaving me without a car) and me sending back the form, I received a letter from their solicitors that they will make a claim to MIB in my name and they asked same stupid questions. Called them to cancel the insurance (as I have no car) and they said it would cost me 740 pounds! Because I made a claim and it doesn’t matter that the incident wasn’t my fault, not mentioning I lost the ncd because they couldn’t get the costs back. Now it is 4 weeks since the incident and I have no car but have to pay the insurance, so I bought a car ( 2002 carisma ) and called them to change the car on policy. I had a corsa 2005 bought a carisma 2002 and they said I can change the car but the premium will be 220 a month ( was 140) They are useless and they rip off. Reviewed on: 23rd August 2016

Brilliant service

Great service Reviewed on: 27th September 2021

Amazing Service and Insurance Company

Endsleigh was very helpful with a very easy online chat system for car insurance. I took the policy out with my daughter on the policy aswell I had to validate a couple of things the procedure was very easy and straight forward. I called in a couple of times aswell and everyone was helpful. Could not fault this company. Brilliant service and brilliant prices. Reviewed on: 27th September 2021

Great customer service

I have been with this insurer for a number of years and the customer service is always first class; the team have always dealt with queries quickly, offering me the best package and I don't feel like I am out of pocket. Reviewed on: 27th September 2021

Best insurance company

A very helpful and friendly service and go out of there way to get the best deal for you. Reviewed on: 27th September 2021

Fantastic.

At the ripe age of 19 I bought a 2ltr Mercedes and no insurance companies would insure me at a decent cost or not at all. However Endsleigh have insured me at an affordable cost and all the perks! I’ve had absolutely no issues what so ever! Reviewed on: 27th September 2021

Always helpful and courteous and competitive

We have two cars, two houses insured with Endsleigh and would not go anywhere else. Reviewed on: 27th September 2021

Quick and easy to deal with

very helpful , and very easy to contact. Very prompt with there response Reviewed on: 27th September 2021

Fantastic service

Amazing customer service. They made it so easy to move to them and offered excellent prices and benefits. The customer service is second to none! Reviewed on: 27th September 2021

Polite staff non pushy sales

A pleasurable company to deal with staff are friendly and packages tailored to customers needs Reviewed on: 27th September 2021

Excellent

Changed my car swapped insurance over online whilst the guy I bought the car from was stood next me jumped in drove off no hassle no problem superb Reviewed on: 27th September 2021

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