Smart Money People Logo

Enterprise Credit Union: Loans reviews

4.98
Based on 1,931 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
99%
See only 4 star reviews
1%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The customer care is second to none I’ve never had a... The customer care is second to none I’ve never had a problem with applying for a loan or a top up they get back to me several times to keep me updated... Read more Reviewed on: 12th November 2025
Donna B's avatar
Donna B

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025
Alexandra 's avatar
Alexandra

About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

Enterprise Credit Union Loans reviews (1931)

Review of the Enterprise Credit Union, Loans:

Always the best

5
Helped me every time with anything av needed and more always helpful they explain what I can have if not they give other alternatives if nothing is available always had great service Reviewed on: 8th June 2025

What can I say!

5
What can I say! They go out of there way to help ! Very polite staff and always have solution to our Money problems. 11 out of 10. Reviewed on: 9th July 2025

Very friendly staff who listened and were very helpfull

5
Very friendly staff who listened and were very helpfull Reviewed on: 9th July 2025

When i needed help they were there for me.

5
When i needed help they were there for me. I've been with them for 13 years now and never had a problem. Always friendly, polite and willing to listen to you anytime Reviewed on: 9th July 2025

Had a loan and applying was straight forward great s...

5
Had a loan and applying was straight forward great service Reviewed on: 9th July 2025

I have taken a few loans out since joining the credi...

5
I have taken a few loans out since joining the credit union and don’t know how I would have managed without that help,I haven’t been able to work since August 2024 after taking ill, I’ve got a ongoing loan and when I couldn’t pay the full monthly amount l spoke to a lovely very understanding lady named Pauline and I now have a new payment plan which helped me enormously till I can return to work. Reviewed on: 9th July 2025

Always good value for money, and always willing to help

5
Always good value for money, and always willing to help Reviewed on: 9th July 2025

I've had 3 loans with enterprise credit union and al...

5
I've had 3 loans with enterprise credit union and always been highly satisfied. Customer service is excellent Reviewed on: 9th July 2025

Quick and excellent service answered within hours wi...

5
Quick and excellent service answered within hours with answer to application Reviewed on: 9th July 2025

Reliable and trustworthy service that I can depend o...

5
Reliable and trustworthy service that I can depend on for all my family needs and a life saver for father Christmas. Reviewed on: 9th July 2025

Extremely helpful

5
Extremely helpful when I have contacted them in the past. Explained everything thoroughly and didn't need to wait long to hear from them either. Reviewed on: 9th July 2025

Do you have a different Enterprise Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Enterprise Credit Union?

    View all products