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Enterprise Credit Union: Loans reviews

4.98
Based on 1,959 reviews, last reviewed 26th Feb 2026
1300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
99%
See only 4 star reviews
1%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Got a loan sorted quickly and was in the bank in the... Got a loan sorted quickly and was in the bank in the afternoon Reviewed on: 26th February 2026
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Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025
Alexandra 's avatar
Alexandra

About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

Enterprise Credit Union Loans reviews (1959)

Review of the Enterprise Credit Union, Loans:

ECU takes care of its customers, the staff are alway...

5
ECU takes care of its customers, the staff are always polite, willing to help and are efficient. Thank you! Reviewed on: 23rd May 2025

Enterprise credit union

5
Staff at enterprise are amazing, the steps to taking a loan out are super easy. They always help you out if you have any questions, so quick to answer. They cannot do enough for you, I always find every person I speak to on the phone super friendly. Getting loans are always helpful at times of need. The experience is always stress free! Thank you enterprise! Reviewed on: 5th June 2025

Always very friendly and helpful when I ring up

5
Always very friendly and helpful when I ring up Reviewed on: 5th June 2025

The staff are always friendly aswell as being profes...

5
The staff are always friendly aswell as being professional. They make you feel at ease when applying for a loan and always go out their way to help you get the loan you have requested. Reviewed on: 5th June 2025

My credit union staff are amazing like friends non j...

5
My credit union staff are amazing like friends non judgemental very understanding and compassionate about your situation go out their way to help you very easy to communicate with and go above and beyond to help best ever service and staff Reviewed on: 5th June 2025

Fast response good customer service

5
Fast response good customer service Reviewed on: 5th June 2025

Amazing customer services, whenever I’ve spoke to so...

5
Amazing customer services, whenever I’ve spoke to someone on the phone they’re always so polite & welcoming. I have really bad anxiety when calling people and they never rush me or be rude. Amazing Reviewed on: 5th June 2025

Always helpful never a worry for my daughters birthd...

5
Always helpful never a worry for my daughters birthdays there always there to help me when I'm struggling as cost of living is horrible lately for everyone but these people are there and it gives you hope Reviewed on: 5th June 2025

Good but I think the uniform loan should be issued w...

4
Good but I think the uniform loan should be issued when it’s paid back to a certain amount.Think mums would benefit more Reviewed on: 4th June 2025

ECU helping shape the future

5
They are friendly and patient and help you get a better and safer understanding of loans and finances to help adjust your future Reviewed on: 4th June 2025

Positive

5
I have always had a positive experience when dealing with with the staff Reviewed on: 4th June 2025

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