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Enterprise Credit Union: Loans reviews

4.98
Based on 1,931 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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1%
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Latest highest rating:

5

The customer care is second to none I’ve never had a... The customer care is second to none I’ve never had a problem with applying for a loan or a top up they get back to me several times to keep me updated... Read more Reviewed on: 12th November 2025
Donna B's avatar
Donna B

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025
Alexandra 's avatar
Alexandra

About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

Enterprise Credit Union Loans reviews (1931)

Review of the Enterprise Credit Union, Loans:

Hassle free an quick so easy to just go online...

5
Hassle free an quick so easy to just go online an apply Reviewed on: 25th May 2025

Credit union loans

5
I had a loan from the credit union a while back. I fell into difficulties and was worried about paying the loan back. Fortunately I plucked up courage to speak to the credit union and arranged a payment plan eith them. No issues just friendly faces. Reviewed on: 10th July 2025

I never had a problem with the credit union when I p...

5
I never had a problem with the credit union when I phone up the staff are always polite very helpful always go out there way to try and fixed any problems I may have .the credit union are very helpful at Xmas when it comes to buy presents for my family I don't have to worry anymore which takes the pressure off me Reviewed on: 10th July 2025

Empathetic and understanding

5
The lady I spoke to was very understanding and empathetic, made me feel at ease and not judged Reviewed on: 10th July 2025

I was having a really rough time and the credit unio...

5
I was having a really rough time and the credit union helped me out not only with funding but staff gave me their time an listened to me they made sure I was okay mentally and financially I have been a member now for over ten years and in the ten years of dealing with ecu they treat me as they did when I became a customer nothing is never tp much and if they can't help you they will sign post to places that could be able to just a really great company all in all with really helpful an friendly approchable staff Reviewed on: 10th July 2025

When I joined ECU I couldn't believe how quick and u...

5
When I joined ECU I couldn't believe how quick and understanding they wherewt measi d have cognitive problems. They met my needs fully over the phone which helped me with ease and left me feeling confident to use my mobile phone more for other things aswell as ECU. Thank you so much Reviewed on: 10th July 2025

Great staff very helpful.

5
Great staff very helpful. The loans and saving have been a massive help when needed Reviewed on: 10th July 2025

It has a really easy straightforward online app to u...

5
It has a really easy straightforward online app to use they are there when ever you need them Reviewed on: 10th July 2025

Fabulous

5
Amazing very fast in paying out the app is also great. Reviewed on: 10th July 2025

My review is nothing to talk about than 5/5 %100

5
Through out the time until now I have been enjoying loan when I'm in needs of money and all their staffs are fantastic. I will recommend them more than a million. I am still looking for a new loan sooner. I vote for you Reviewed on: 9th July 2025

Had no reason to get a loan yet but I know they woul...

5
Had no reason to get a loan yet but I know they would supply me with one when I need it Reviewed on: 9th July 2025

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