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Experian: Credit check reviews

Name: Credit check
Rating: 4.07 (125 reviews)

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4.07

Based on 125 reviews, last reviewed 13th Aug 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

54%

24%

Latest highest rating:

5

Very easy to check my credit score and also gives yo... Very easy to check my credit score and also gives you tips to boost your score in the long run. Reviewed on: 13th August 2026

Latest lowest rating:

1

Customer service and website are useless I had to call them twice to request my credit report. They don't value first contact resolution and they hand up as fast as they can without resolving... Read more Reviewed on: 18th February 2026

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About this product

Check your credit score for free with Experian.

Using the Experian app, you can get a free credit report and a breakdown of your score. Compare cards and loans that are matched to your score and track your score over time.

Experian reviews help you find out what it’s really like to be a customer. If you’ve used Experian before, you can also leave a review and share your experience.

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Experian Credit check reviews (125)

helped me get back on track

good service there are free options but give limited information Reviewed on: 16th April 2019

Checking my credit history

I paid to join Experian after somebody attempted to defraud me. Someone had taken out a credit card using my name and address, presumably they hoped to intercept the card when it was issued. The credit company will actually lend money in advance of the new client receiving the card in the post. Someone at the credit company wrote me a letter to ask if it was me who had requested a new credit card account. This is how I came to use Experian, where you can access information as to who has made credit checks against your name, alerting you to possible fraudulent activity. I paid Experian membership for about a year and was able to check my details, which was very reassuring. I seem to remember that cancelling my subscription wasn't straightforward and took me a while to cancel successfully. Reviewed on: 10th June 2018

Robbery!

Refused a £31 per month contract for a Blackberry in 2012 when I needed a new phone. Orange shop staff wrote down the Experian website and told me to log onto this to find out why I had been refused a phone contract. I logged onto Experian at home and signed up to what I thought would be a free credit check. Hoodwinked, I typed in some of my details to find out a result I didn't get. Over four months £14.99 a month was deducted from my bank account without my knowledge. As I had lost my job, these charges had left me without a valid travel card. telephoned Experian and told them my situation. I told them to take my details off their system right now, which they did and they refunded me the 4 payments of £14.99. Bad experience - and all for the want of a crap phone! Reviewed on: 14th May 2018

Good customer service

They are quick at getting back to you and help you resolve problems Reviewed on: 23rd August 2017

Great for high level information

This website is easy to get high level information from, but takes a little more effort to get the details behind that score. Reviewed on: 2nd June 2017

Easy to use and understand

My Experian report was my best friend when I was buying a house and continues to be as I manage loans and credit cards , it really explains how it can help me be for financially savvy and I get free access to it with one of my other credit products. I have a fantastic credit rating and I was able to manage it with Experian . Reviewed on: 1st June 2017

Friendly helpful team

Was declined credit and went onto Experian, found a couple of issues and contact the staff how we're very helpful it getting everything resolved and my credit back on track Reviewed on: 31st May 2017

Top notch service

This is a great way to find the ideal company you may be accepted for credit with Reviewed on: 30th May 2017

My Credit Experian experience

Being able to check my credit score with a simple click as become useful before applying for products and also the ability to see what companies will see when viewing my credit report. Another important factor is being able to check my online identity is not being used for fraudulent purposes. Finding out how likely I am to be accepted before I apply for a product is the reason I rate Experian highly. Reviewed on: 24th May 2017

Great quality information

Easy to navigate and very useful prior to making a major financial commitment. Reviewed on: 22nd May 2017

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