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Experian: Credit Check reviews

3.97
Based on 122 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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9%
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4%
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9%

Latest highest rating:

5

Experian help boost your credit rating by considerin... Experian help boost your credit rating by considering utilities, rent & direct debits as evidence that you can manage finances responsibly. They genui... Read more Reviewed on: 17th April 2026
StixC's avatar
StixC

Latest lowest rating:

1

Customer service and website are useless I had to call them twice to request my credit report. They don't value first contact resolution and they hand up as fast as they can without resolving... Read more Reviewed on: 18th February 2026
Ovidiu I's avatar
Ovidiu I

About this product

We're building the biggest collection of Experian credit check reviews at Smart Money People. If you're looking for reviews of Experian's credit check service, or if you're an existing Experian customer looking to share your thoughts, you've come to the right place. We're changing financial services for the better.

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Experian Credit Check reviews (122)

Easy to use

5
I have used Experian a couple of times. I like the site and the end report, it's easy to use and understand. It's also easy to cancel any long term membership. Reviewed on: 8th May 2017

Useless

1
Complete waste of time.....the details they provided to allegedly confirm my identity were absolute rubbish......a list of telephone providers that I've never used.......if that's an example of the accuracy of their service, avoid at all costs. Reviewed on: 5th May 2017

fast service

3
fast efficient service from this large organisation, my credit check request came back quickly and was accurate Reviewed on: 2nd May 2017

Couldn't care less about the customer

1
Always takes sides with the financial company in any disputes. Reviewed on: 14th April 2017

Good Service

4
Nice to deal with , good customer service. Reviewed on: 11th April 2017

Not enough value for money

3
I don't want to continue the monthly fee as I am not getting enough value from this service. Sorry Reviewed on: 9th October 2016

Good but too complicated

3
I signed up and it's okay. I saw my credit score but didn't really understand a lot of what I was looking at. I would say it's good though Noodle is easier. Experian is definitely better than Equifax though Reviewed on: 5th September 2016

excellent, easy to use

5
excellent and easy to use service. Reviewed on: 30th June 2016

Great!

5
Really helped me build up my credit rating. Thank you Reviewed on: 30th June 2016

Experian helped me recover from identity theft

5
I discovered that my identity had been stolen. Experian provided me with the contact details for the fraud teams in the relevant companies, put a marker on my credit file to ensure that extra security checks would be carried out if any applications for credit were made in my name, and ensured that my credit rating was not affected. They did all of this in the space of a couple of days and couldn't have been more helpful. The staff were lovely, and the website is really easy to use. I am so grateful to them for everything they did to help me to recover from this awful episode. Reviewed on: 29th June 2016

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