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Experian: Credit Check reviews

Name: Credit Check
Rating: 3.86 (123 reviews)

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3.86

Based on 123 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

54%

24%

Latest highest rating:

5

Great company helping to improve credit score... Monthly credit scores, helped me build my credit score by offering products and ways to improve my credit score Reviewed on: 11th June 2026

Latest lowest rating:

1

Customer service and website are useless I had to call them twice to request my credit report. They don't value first contact resolution and they hand up as fast as they can without resolving... Read more Reviewed on: 18th February 2026

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About this product

We're building the biggest collection of Experian credit check reviews at Smart Money People. If you're looking for reviews of Experian's credit check service, or if you're an existing Experian customer looking to share your thoughts, you've come to the right place. We're changing financial services for the better.

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Experian Credit Check reviews (123)

Experian helped me recover from identity theft

I discovered that my identity had been stolen. Experian provided me with the contact details for the fraud teams in the relevant companies, put a marker on my credit file to ensure that extra security checks would be carried out if any applications for credit were made in my name, and ensured that my credit rating was not affected. They did all of this in the space of a couple of days and couldn't have been more helpful. The staff were lovely, and the website is really easy to use. I am so grateful to them for everything they did to help me to recover from this awful episode. Reviewed on: 29th June 2016

Easy, quick, no hassle

I needed proof of my credit score when for some completely inexplicable reason I was turned down for a mortgage. I never did get to the bottom of why but suspect that the previous tenants had run up debts as I used to get letters addressed to them which appeared to be from credit companies and they did a moonlight flit from the address they moved to. Anyway, I set about proving my impeccable track record by obtaining my Experian score; it was so easy, quick and hassle free and in no time at all I was moving into my new home, mortgage approved. Great service! Reviewed on: 29th June 2016

Good reliable service

Good and reliable credit score but quite a high price considering others are free. Reviewed on: 29th June 2016

Easy to use

Easy to open an account and to check your credit history at any time. Any amendments can be easily made by contacting them. Very helpful staff. Reviewed on: 29th June 2016

Quick access and detailed information available

Experian is a great service but the monthly fee is a little high to be able to long term monitor your credit score Reviewed on: 28th June 2016

Free & works fantastically well

Free & works fantastically well - reassuring Reviewed on: 28th June 2016

Did my credit check

I did my credit check with them and it was a very smooth process. Overall, would recommend. Reviewed on: 26th June 2016

Quick and easy to obtain credit report

Obtaining my credit report by using experian was quick and easy. The easy to use online submission was great. Reviewed on: 26th June 2016

Credit check review

I have signed up to there monthly credit check forms. I think the forms are returned so that they are easy to read and understand. I have found that lately when I request a form it's taking quite a long time to come through. Sometimes I have to request it twice to get one. Reviewed on: 26th June 2016

Great Service

I signed up to Experian when we were looking for a mortgage. i found Experian vey detailed and easy to understand. Reviewed on: 26th June 2016

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