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Experian: Credit Check reviews

Name: Credit Check
Rating: 3.92 (121 reviews)

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3.92

Based on 121 reviews, last reviewed 26th Feb 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

25%

Latest highest rating:

4

Good customer service, friendly polite Good customer service, friendly polite Reviewed on: 26th February 2026

Latest lowest rating:

1

Customer service and website are useless I had to call them twice to request my credit report. They don't value first contact resolution and they hand up as fast as they can without resolving... Read more Reviewed on: 18th February 2026

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About this product

We're building the biggest collection of Experian credit check reviews at Smart Money People. If you're looking for reviews of Experian's credit check service, or if you're an existing Experian customer looking to share your thoughts, you've come to the right place. We're changing financial services for the better.

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Experian Credit Check reviews (121)

Credit checking made easy

Initially began using experience to check my credit and use it as a tool to improve my credit score. Found the site very easy to use. Reviewed on: 22nd June 2016

Free trial hassle free

I signed up for their free trial, was hassle free and easy to cancel when I didn't need it anymore. Would recommend. Reviewed on: 22nd June 2016

Better, free alternatives available

Experian is the industry standard and has been for along time, however both ClearScore and Noddle now offer essentially the same service but for free. I think it's time for Experian to reduce their monthly subscription cost or offer a free service with advertising or similar as their data is of good quality. Reviewed on: 21st June 2016

Credit Check

Quick and full of information. Gave a good breakdown of credit and showed where it could be improved. Customer service were very helpful. Reviewed on: 21st June 2016

Identity theft prevention

After a family member was a victim of identity theft I thought it would be wise to check on my credit score. It's worth the money nowadays to check up on these things and stop it before it gets out of control. Reviewed on: 21st June 2016

They tell you your credit report accurately. I think they sell your details on though

It's a good company to check your credit report but i think they sell your details on as after you sign up you get a lot of ppi calls Reviewed on: 21st June 2016

Alright

Had to check my credit score after my account was hacked Reviewed on: 20th June 2016

Well worth the free trial!

I got a free trial to check my credit report and it alerted of me of a couple of old accounts that I had stopped using and forgotten out. They were still open on my credit file. Have since closed the accounts and my credit score is vastly improved! Reviewed on: 20th June 2016

Quicky easy and informative

Very easy to sign up, and self explanatory. I found lots of useful information. Reviewed on: 20th June 2016

Useful for improving your Credit Score

I used Experian during a period when I was looking to buy a house, my score initially wasn't great but using the report and speak to the Experian team, I managed to find the areas the needed improving, closing down old credit cards, registering on electoral roll, rectifying incorrect information etc to help bring my credit score back up. Reviewed on: 20th June 2016

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