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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Guys are excellent and look after you very well, can...

Guys are excellent and look after you very well, can’t fault the communication and response time Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Brian, we’re happy that we could help you! Response date: 1st May 2025

Great experience and clear process.

Great experience and clear process. Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Donna, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Very nice people and they actually help you when you...

Very nice people and they actually help you when you need it Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 1st May 2025

I have poor credit but FR helped me!

I have poor credit and was shocked to hear they accepted my application. All staff were extremely helpful and kind throughout Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Harry, we’re happy that we could help you! Response date: 1st May 2025

So easy to deal with , friendly and helpful .

So easy to deal with , friendly and helpful .best company for finance I’ve ever used Reviewed on: 30th April 2025

Reply from First Response Finance That's great to hear, thank you Anthony! Response date: 1st May 2025

The staff are friendly and also informative.

The staff are friendly and also informative..helps us with our queries. Reviewed on: 30th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Amazing service.

Being in an IVA it was bit difficult to get a decent finance , but with First Response Finance everything was easy and the service they provided with all the suport from start to finish it was amazing ! Great job and keep doing what you doing , you are the best ! Reviewed on: 30th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Perfect from start to finish the whole experience pe...

Perfect from start to finish the whole experience perfect Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Mark, we’re happy that we could help you! Response date: 1st May 2025

Quick simple and easy experience

Quick simple and easy experience Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Janusz, we’re happy that we could help you! Response date: 1st May 2025

Very professional.

Very professional. Couldnt of done more to help me Always available to speak with if any issues which is rare as they are precise. Would recommand anyone with them Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Jake, we’re happy that we could help you! Response date: 1st May 2025

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