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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

From the very start allways available to help and al...

From the very start allways available to help and allways available if there is issues had to hand a car back and they made it very easy and then sorted me out for a new car Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you Anthony! Response date: 27th April 2026

Overall good easy process but slightly high interest...

Overall good easy process but slightly high interest rates generally Reviewed on: 23rd April 2026

Reply from First Response Finance Hi, Thank you for taking the time to leave a review, I'm happy that we could help you with the purchase of your new vehicle! In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 27th April 2026

Amazing!

Amazing! Super fast and had my dream car within a week! Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 27th April 2026

Helpful, useful, there was no pressure noforcement j...

Helpful, useful, there was no pressure noforcement just pure help Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Jessica! Response date: 27th April 2026

amazing customer service fl

We’ve been we’ve been with this company for years never had any problems. Amazing customer service couldn’t wish for better many thanks guys. Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 27th April 2026

Excellent support with a changnew finance e of vehicle

Excellent support with a change of vehicle Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 27th April 2026

Excellent service

I’ve used fist response for around 10 years now and never had a single problem they’re always helped where they can like finding me my car. Over all top people! Reviewed on: 23rd April 2026

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 27th April 2026

Friendly helpfull everything i was told i got

Friendly helpfull everything i was told i got Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Steven! Response date: 27th April 2026

Fantastic company to deal with

Fantastic company to deal with, made the whole process straight forward and stress free. Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Jason! Response date: 27th April 2026

First response was great !

First response helped me in purchasing a new family car I had no complaints and a stress free experience Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you Luke! Response date: 27th April 2026

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