Smart Money People Logo

First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (7247)

Excellent service

5
Excellent service great friendly staff would definitely recommend Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Pete! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

They have been a positive experience for me for my f...

5
They have been a positive experience for me for my first time getting car finance Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Emma! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Professional Quilty Service always!

5
Professional Quilty Service always!! Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Shaun! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Got finished from work due to ill health phoned firs...

5
Got finished from work due to ill health phoned first response who done everything they could to help me. exceptional customer service. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Robert! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Excellent services

5
They kept in touch the whole process. They were brilliant. When I applied for the finance I had provisional licence I didn't think I was gonna get the finance but I did I was so chaft Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Brilliant customer service.

5
Brilliant customer service. Always try to help where they can. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Stuart! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Superb service which saved me from a miss sold fault...

5
Superb service which saved me from a miss sold faulty car. huge thankyou and service to help me out of one car and I to another with close to no effect on myself. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Jimmy! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great service

5
From start to finish 10/10 easy processing my application Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Brad! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Professional and efficient service

5
Professional and efficient service Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Very good experience helpful staff and app.

5
Very good experience helpful staff and app. Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Brad! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review