Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

View other First Response Finance products

4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Fantastic customer service

Very easy to deal with always polite people you speak to nothing ever to much trouble Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 30th April 2025

Patient and very very helpful

The customer service agent was spectacular she went above and beyond to help me as this was my first time applying myself 5 star service with help and advice and very very patient when the times comes for a newer car I will be using first response Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

A very helpful company.

Very quick and helpful company. This company made everything just that bit easier. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

Helpful/ friendly very informative

Helpful/ friendly very informative Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Kerry for the five-star review! Response date: 30th April 2025

Was quick and easy to set up and notifications with...

Was quick and easy to set up and notifications with updates along the way was really nice to have Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Adam! Response date: 30th April 2025

Very good service, and very happy with

Very good service, and very happy with Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

Excellent customer service very easy to understand

Excellent customer service very easy to understand Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Gary for the five-star review! Response date: 30th April 2025

Riks review...

Whole experience was straightforward and simple even when I had to change all the loan details due to the car I looked at being sold. Overall the it was very easy. The operator I spoke to was polite and helpful. thankyou. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Richard! Response date: 30th April 2025

Helped me when no one else would, I got a good deal...

Helped me when no one else would, I got a good deal so I’m happy Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Andrew! Response date: 30th April 2025

Quick & Slick!

It was straight forward and easy to follow/understand. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Michael! Response date: 30th April 2025

Alternative products

Car Finance
from Blue Motor Finance 4.05 from 225 reviews
Car Finance
from Northridge Finance 2.82 from 6 reviews
Car finance (discontinued)
from 1st Stop (inactive company) 4.39 from 16 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

First Response Finance Car finance reviews (6931)

Straight forward to get finance, great rates and hel...

Fantastic customer service

Patient and very very helpful

A very helpful company.

Helpful/ friendly very informative

Was quick and easy to set up and notifications with...

Very good service, and very happy with

Excellent customer service very easy to understand

Riks review...

Helped me when no one else would, I got a good deal...

Quick & Slick!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024