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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8000 reviews)

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4.87

Based on 8,000 reviews, last reviewed 28th Jul 2026

166% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I have used them a few times now and have never had... I have used them a few times now and have never had any issues with payment dates and when I needed to speak to a customer advisor they where helpful ... Read more Reviewed on: 28th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8000)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Best and quickest lender

I needed to finance a new car I had taken out finance with another provided at first but they took so long to release the funds so I cancelled and went with first response who paid within a couple of hours and I had my new car that same day!! Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Phillippa! Response date: 17th June 2025

Great company and customer service care

Great company and customer service care Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Slab! Response date: 17th June 2025

Totally brilliant from Start to Finish

I had fantastic treatment with my New Car - the Team took everything on and dealt with the dealer for me - they even noticed that the dealer was putting the Car Tax into the Finance - totally brilliant that they noticed yesterday- a great experience Thank You Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Carol! Response date: 17th June 2025

Good service and good decision and you take care o...

Good service and good decision and you take care of people Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Marco! Response date: 17th June 2025

I have been a happy customer with first response fin...

I have been a happy customer with first response finance for the last year or so now. I have never had a days problem since being with them and would happily recommend to anyone. With regards to customer service, I’ve always had a pleasant speedy service if I’ve ever had a query, also great value for money with fair repayments and interest rates. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Nicky! Response date: 17th June 2025

Just having the trust

when nobody gave me a chance you put your trust in me and I proved everyone else wrong a big thank you cheers Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Andrew! Response date: 17th June 2025

Customer service is brilliant.

Customer service is brilliant. Very helpful. And the online service is very helpful as well Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Roo! Response date: 17th June 2025

First Response were understanding and considerate wh...

First Response were understanding and considerate when they approved my request to amend my payment date to help with my finances. Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Kim! Response date: 17th June 2025

This is the second time I have financed a vehicle, a...

This is the second time I have financed a vehicle, and their service has been second to none, always helpful with any questions, and paid out for my new car straight away Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Andrew! Response date: 17th June 2025

Straightforward and no issues , always there to help

Straightforward and no issues , always there to help Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Paul! Response date: 17th June 2025

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