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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

My experience

I'm on my second car thanks to these guys and I'm grateful for them Thank you. Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 30th April 2025

Very professional and thoughtful

Very professional and thoughtful Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Kingsley for the five-star review! Response date: 30th April 2025

Excellent excellent excellent excellent

Excellent excellent excellent excellent Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Fabio for the five-star review! Response date: 30th April 2025

excellent

Very easy to contact and contract details very clearly labelled online. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Katelyn! Response date: 30th April 2025

This is my second time using first response finance.

This is my second time using first response finance. The staff are amazing. Professional but very warm and friendly and always helpful didn’t hesitate to re-finance with them. Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Paul! We hope you're happy with your vehicle. Response date: 30th April 2025

Very helpful especially the customer service team

Very helpful especially the customer service team Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Aimee! Response date: 30th April 2025

Was very quick and efficient.

Was very quick and efficient. Easy process from start to finish. And they cater for all types of finace Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Rob! Response date: 30th April 2025

Very helpful and great people can’t fault them in an...

Very helpful and great people can’t fault them in any way Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you David! Response date: 30th April 2025

Had 2 cars on finance now with First Response.

Had 2 cars on finance now with First Response. The team are always amazing and helpful, just unfortunate the choice of garages they work with isn’t bigger but hopefully they’ll keep expanding! Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Sarah! We hope you're happy with your new car. Response date: 30th April 2025

Flawless Service.

Never had any issues ever since my first finance agreement, top quality response and so helpful couldn’t recommend anymore. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 30th April 2025

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