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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Good service all time

Good service, perfect contact, lovely advice, professional Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Pawel! Response date: 30th April 2025

First response have kept me on the road

First response have supplied my finance for my last few cars as they are so easy to deal with. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Ricky! Response date: 30th April 2025

the finance company that came through

they provided me with finance when nobody else would, they even helped me upgrade my car with minimal effort Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 30th April 2025

Help where help was needed, clear information, and v...

Help where help was needed, clear information, and very pleasant people to deal with Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Charles! Response date: 30th April 2025

Very helpful in helping us find a garage for car we...

Very helpful in helping us find a garage for car we wanted when garage we originally went to couldn’t find what we wanted. They was happy to help and polite checked up on the progress throughout as well Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Leanne! Response date: 30th April 2025

Excellent, good service and happy to help staff

Excellent, good service and happy to help staff Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Tom! Response date: 30th April 2025

Love the customer service also get the paperwork sor...

Love the customer service also get the paperwork sorted fast Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Daniel! Response date: 30th April 2025

Really helpful, went above and beyond.

Really helpful, went above and beyond. Excellent customer service. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Robert! Response date: 30th April 2025

Best finance company ever

Had 3 cars through first response easy online quotes can choose a payment plan to suit you and when you have to call them. They are always very helpful and professional Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you James! Response date: 30th April 2025

I have had a few companies in my life and noon can b...

I have had a few companies in my life and noon can beet First Response. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Jack! Response date: 30th April 2025

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