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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

It was completed very efficiently and understandably

It was completed very efficiently and understandably Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

Thy went a step further.

I was struggling with finance to get a car. As I was having problems over Covid. I applied to first response via the car dealer. And got accepted with them. Everything was done swiftly with first response. Another reason I have voted first response so highly. I had a isssue with the car before Christmas 2024. And was either going to not by anything for the kids Christmas. First response gave me a no interest loan. That gets paid at the end of my finance contract. So they helped get the car on the road and I didn’t need to worry too much about Christmas. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Chris! Response date: 30th April 2025

5 star service

Always get good customer service and go above and beyond to help finance the vehicle if your choice been with the company for years wouldn’t change many thanks to all the team Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Alan for the five-star review! Response date: 30th April 2025

Very easy to talk to and always keep me updated...

Very easy to talk to and always keep me updated Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Michael! Response date: 30th April 2025

Very helpful from start to finish

Very helpful from start to finish Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Trevor! Response date: 30th April 2025

Excellent service and fast payout

Excellent service and fast payout Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Tom! Response date: 30th April 2025

Market leader by far!!

From start to finish, I have never experienced anything so easy. Everything went smoothly and so quickly. Why can’t all companies be as professional as First Response Finance? I will never look anywhere for car finance! Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Will! Response date: 30th April 2025

I have poor credit and the advisor was extremely hel...

I have poor credit and the advisor was extremely helpful and understanding Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Martin! Response date: 30th April 2025

This was my 1st time getting a car on finance and I...

This was my 1st time getting a car on finance and I was very pleased with the help and kindness I received Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Stacey! Response date: 30th April 2025

If I’ve ever had a query it’s been dealt with quickl...

If I’ve ever had a query it’s been dealt with quickly and professionally with no hassle. Always happy to help no matter who you speak to. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Jen! Response date: 30th April 2025

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