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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great Company

Great value for money and very easy to deal with. Great communication throughout. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Mick! Response date: 30th April 2025

brilliant company helped me when no one else would v...

brilliant company helped me when no one else would very grateful Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Claire! Response date: 30th April 2025

Easy and straightforward process.

Easy and straightforward process. Easily refinanced when I changed my car. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Claire! Response date: 30th April 2025

Brilliant customer skills, very easy to work with an...

Brilliant customer skills, very easy to work with and whatever your financial situation they will be happy to help. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Rikki for the five-star review! Response date: 30th April 2025

It's very good company, good people.

It's very good company, good people.Have a nice conversation thank you Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Sakariya! Response date: 30th April 2025

E Musleh

I was able to drive my car within two hours. Very satisfied with the fast and efficient service. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Ebrahim! Response date: 30th April 2025

Bike finance

Although i didn't buy a car through them i did get my two motorbike through them and the service is the same Reviewed on: 28th April 2025

Reply from First Response Finance Thank you George! We hope you're happy with your new bike. Response date: 30th April 2025

Great value

Have been with them for a number of years now and on my 2nd car. No issues at all. Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Tracey! We hope you're happy with your new car. Response date: 30th April 2025

Great customer service, with prompt and friendly adv...

Great customer service, with prompt and friendly advice Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Thomas! Response date: 30th April 2025

Simple straightforward to apply for funding and good...

Simple straightforward to apply for funding and good regular communication from them makes it a pleasure to deal with FRFL. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Thomas! Response date: 30th April 2025

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