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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Simple straightforward to apply for funding and good...

Simple straightforward to apply for funding and good regular communication from them makes it a pleasure to deal with FRFL. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Thomas! Response date: 30th April 2025

Very helpful and friendly EEasy to deal with

Very helpful and friendly EEasy to deal with Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Steve! Response date: 30th April 2025

Excellent service

This is the second time I have had finance through first response finance and always had excellent service Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

I secured my car loan with the minimum of fuss and t...

I secured my car loan with the minimum of fuss and the lady I spoke to was very helpful and approved my loan very quickly and without going through lengthy application forms. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Gander, we'll be sure to let our team know that you’re happy with their service! Response date: 30th April 2025

Great company very helpful

Great company very helpful gave me f8nance and very much appreciated Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Darren! Response date: 30th April 2025

Great Company

Any questions or problems I've had have been answered or solved quickly and professionally Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 30th April 2025

Couldn't ask for better

Everything went smoothly with no problems at all. Agreement tailored to my needs. And worked around me. Perfect in my opinion. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Mark! Response date: 30th April 2025

Great customer service , speedy payout and no hidden...

Great customer service , speedy payout and no hidden extras Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Ian! Response date: 30th April 2025

Easy for everyone

Easy to sort. Responded quickly. Easy to deal with. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Alex for the four-star review! Response date: 30th April 2025

Fast to pay out and lovely on the phone!

Fast to pay out and lovely on the phone!! Always willing to go the extra mile to help you out!! Recommend!!! Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

First Response Finance Car finance reviews (6931)

Simple straightforward to apply for funding and good...

Very helpful and friendly EEasy to deal with

Excellent service

I secured my car loan with the minimum of fuss and t...

Great company very helpful

Great Company

Couldn't ask for better

Great customer service , speedy payout and no hidden...

Easy for everyone

Fast to pay out and lovely on the phone!

Review First Response Finance: Car finance now

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