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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Easy application and fast process but the interest r...

Easy application and fast process but the interest rates are high compared to other company’s. Would definitely use again tho. Reviewed on: 9th June 2024

Very easy and quick to get finance sorted staff are...

Very easy and quick to get finance sorted staff are very helpful kept me informed every step of the way they are that good I used them to finance my second car Reviewed on: 9th June 2024

Great company, very flexible and helpful.

Great company, very flexible and helpful. Reviewed on: 9th June 2024

Everything was handled very quick and professional

Everything was handled very quick and professional Reviewed on: 9th June 2024

My credit isn't amazing and I've used first response...

My credit isn't amazing and I've used first response finance to buy two cars now, excellent company. Everything happens very quickly once you apply and its very easy. I would definitely recommend and I will almost definitely use the company again myself. Reviewed on: 9th June 2024

Perfect service

Seamless service and quickly enabled us to buy a moped for our son, thank you Reviewed on: 9th June 2024

They have me what I needed at a time period I wanted...

They have me what I needed at a time period I wanted at a date I could afford Reviewed on: 8th June 2024

I have been with them for going on 10 years and I wo...

I have been with them for going on 10 years and I would never change the services is top of the table Reviewed on: 8th June 2024

Painless process

I was recommended and received a phone call promptly at the booked appointment time. The female agent was courteous and patient, scrutinised my finances and unlocked a great deal which meant I was able to get the car I want with no fuss. All other comms have been brilliant. Reviewed on: 8th June 2024

First class service always there

First class service always there Reviewed on: 8th June 2024

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