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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

Very quick and easy, very helpful

5
Very quick and easy, very helpful Reviewed on: 6th June 2024

Excellent customer service always been extremely hel...

5
Excellent customer service always been extremely helpful when I’ve needed to call. Helped me and guided me through when I had questions regarding the finance and helped me along the way to get my new car. Was straight forward and easy and was in constant communication with myself and the car dealership. Reviewed on: 6th June 2024

All in all great service never had a problem with yo...

5
All in all great service never had a problem with you guys would recommend anyone to start finance with you Reviewed on: 6th June 2024

Honest review!

4
Managed to provided finance where other business were not able to. Not the worse APR rates even for poor/Bad Credit customers. Only issue I have found Is sometimes an issue trying to get in contact with customer services at time Reviewed on: 6th June 2024

Happy face

5
Sound customer support , reliable , efficient and happy to help Reviewed on: 6th June 2024

Easy no hassle loan, efficient team and all got sort...

5
Easy no hassle loan, efficient team and all got sorted out in a day. Reviewed on: 6th June 2024

The easiest finance company!

5
I financed my first car with first response and they were fantastic at moving my finance over when it was time to get a new car Reviewed on: 6th June 2024

Quick simple process.

5
Quick simple process. Picked the car and first response sorted the finance. Reviewed on: 6th June 2024

Extremely easy process from start to finish

5
Extremely easy process from start to finish Reviewed on: 6th June 2024

Very easy to deal and payments weekly which helps me...

5
Very easy to deal and payments weekly which helps me and very polite when you phone up. Reviewed on: 6th June 2024