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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very friendly and everybody can help you if you have...

Very friendly and everybody can help you if you have any problem Reviewed on: 30th April 2024

Fantastic customer service and first rate

Fantastic customer service and first rate at speed of completing finance. Can’t fault them except maybe on interest rates Reviewed on: 30th April 2024

Friendly and super helpful

The first two cars I purchased had issues and First Response were extremely helpful and friendly in helping me resolve this with dealers and transfer over to a new car. They are all also really friendly and I’ve not dealt with anyone who isn’t helpful and kind Reviewed on: 30th April 2024

Great customer service!

Great customer service! Quick and easy Reviewed on: 30th April 2024

Quick even when car had sold as I didn’t get time to...

Quick even when car had sold as I didn’t get time to view when I found another it was quick to swap finance over to different garage Reviewed on: 30th April 2024

Customer service are always so helpful!

Customer service are always so helpful! Reviewed on: 30th April 2024

They made painless to get my car on finance even tho...

They made painless to get my car on finance even though it was as older model. The weekly Payment schedule is easy to pay and customer service have always been super helpful if I had any issues Reviewed on: 30th April 2024

I brought my first car

I brought my first car on finance they were very quick to respond and if I had any issues they made sure they got it sorted very quickly BEST FINANCE COMPANY AROUND Reviewed on: 30th April 2024

Since applying to the end result, First response fin...

Since applying to the end result, First response finance have been brilliant. Reviewed on: 30th April 2024

Was quick, easy and worry free, loved the use of tec...

Was quick, easy and worry free, loved the use of technology and amazing communication Reviewed on: 30th April 2024

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