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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Best car finance company!

I have bad credit due to being in an IVA and desperately needed a car. This company helped that happen. They helped me find a car within my budget and one that I really loved. Their help and communication was amazing and I couldn’t have done it without their help. I would definitely recommend this company to anyone! Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Lizzie! Response date: 6th May 2025

The advisor I dealt with was extremely helpful.

The advisor I dealt with was extremely helpful. He helped discuss what I could comfortably afford within my budget. More importantly, a date set up for the direct debit that wouldn't ever change. No scope for any missed payments Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Jacqueline! Response date: 6th May 2025

Brill team brilliant service very impressive

Brill team brilliant service very impressive Reviewed on: 1st May 2025

Reply from First Response Finance Thank you David for the five-star review! Response date: 6th May 2025

fantastic customer service, very quick responce time...

fantastic customer service, very quick responce times and communication Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Sarah for the five-star review! Response date: 6th May 2025

Problem sorted within minutes of ringing

Had a problem in October, rung and had it sorted in minutes. Never had a problem. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Mark for the five-star review! Response date: 6th May 2025

Helped me during a difficult time

Help me during a difficult time to upgrade my car to help make my life easier. They have been my go to lender for my current and previous cars Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Kerrie! Response date: 6th May 2025

Good company

So far I can say it's a great company Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Florin for the five-star review! Response date: 6th May 2025

Excellent service and brilliant prices

Excellent service and brilliant prices Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Sarah for the five-star review! Response date: 6th May 2025

Very fast accept.

Very fast accept. Good communications Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Pio for the five-star review! Response date: 6th May 2025

I have been with first response finance over the las...

I have been with first response finance over the last 4 years and used there services for the 4 cars i have purchased in that time. Amazing service and fantastic help during the process Reviewed on: 1st May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Andrew! We hope you're happy with your new car. Response date: 6th May 2025

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