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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

quickly and professionally

quick decision, professionally, very nice people to talk to Reviewed on: 29th April 2024

Very easy to deal with and all there team are great...

Very easy to deal with and all there team are great help Reviewed on: 29th April 2024

Simply easy

Just really simple and easy very straightforward and nice people to deal with and at very good value for money. I would definitely recommend Reviewed on: 29th April 2024

Very professional

Always polite and very helpful when talking to an operator for setting up finance or if you have any questions. Reviewed on: 29th April 2024

A very smooth, informative and sufficient service!

A very smooth, informative and sufficient service from start to finish. I was put at ease from the get go as this was my first finance application I was a bit nervous and unsure but the staff were so calm and friendly they explained how everything works and my application was completed, car paid for and delivered within 4 days. Amazing! Reviewed on: 29th April 2024

I needed a car quickly .

I needed a car quickly and the service they provided was fantastic I drove away with a car the same day. They are very informative from start to finish. They get you the best deal to your circumstances Reviewed on: 29th April 2024

Excellent service got car finance straight away will...

Excellent service got car finance straight away will definitely be using again well done first response first class service Reviewed on: 29th April 2024

I had a slight problem but the customer service lady...

I had a slight problem but the customer service lady was fantastic I would definitely tell my friends and family about first finance Reviewed on: 29th April 2024

amazing customer service help me loads with getting...

amazing customer service help me loads with getting everything set up and for a great price Reviewed on: 29th April 2024

Good and easy

Good and easy didn’t have to do much applying Reviewed on: 28th April 2024

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