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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Very transparent and communicates well on all levels...

Very transparent and communicates well on all levels would recommend to anyone Reviewed on: 27th April 2024

Fantastic service, would highly recommend to others.

Fantastic service, would highly recommend to others. Reviewed on: 27th April 2024

Have used first response for my last 2 cars finance.

Have used first response for my last 2 cars finance. Quick and easy application. Reviewed on: 27th April 2024

First time we used them was 8 years ago, we needed a...

First time we used them was 8 years ago, we needed another car applied to them and they still had us on record. This made it simple to apply for a new loan. Reviewed on: 27th April 2024

Excellent service

I had no issues buying a car with first response. Their customer service is second to none. Smooth transaction Reviewed on: 27th April 2024

very good, no fuss

So far very good, no fuss, quick customer assistance and perfect finance Reviewed on: 27th April 2024

Very helpful supported me through the hole process.

Very helpful supported me through the hole process. Which made it an easy process with no issues. Reviewed on: 27th April 2024

First rate service highly recommended

First rate service highly recommended Reviewed on: 27th April 2024

I found the experience helpful and easy

I found the experience helpful and easy Reviewed on: 27th April 2024

Quick and easy process, and customer service was exc...

Quick and easy process, and customer service was excellent Reviewed on: 27th April 2024

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